Prometheus Systems Group Terms & Conditions

Effective Date: January 1, 2026

1. SMS Messaging Terms & Compliance

Program Description

Prometheus Systems Group provides SMS notifications to individuals who have explicitly opted in to receive communications through our website at www.app.prometheussystemsgroup.com or through our scheduling and contact forms.

Opt-in consent is collected through designated forms with a dedicated checkbox for SMS communications.

Messages may include:

Appointment confirmations and reminders

Scheduling and rescheduling updates

Customer support communications

Service notifications

Responses to inquiries

Important updates related to requested services

SMS participation is voluntary and requires the appropriate consent.

Cancellation Instructions

You can cancel SMS notifications at any time by replying STOP to the number from which you received messages.

After sending STOP, you will receive a confirmation of your opt-out request. You will no longer receive SMS communications from that messaging program unless you provide consent again, except where otherwise permitted or required by law.

To resume receiving messages, you may opt in again through our website or an authorized communication channel.

Support Information

If you experience issues with our messaging program, reply HELP for assistance.

You may also contact us directly:

Email: [email protected]

Phone: (772) 362-3846

Support is available during regular business hours.

Carrier Liability

Mobile carriers are not responsible for delayed or undelivered messages.

Message delivery depends on carrier availability, network conditions, and device compatibility.

Message Frequency

Message frequency varies depending on your interactions with Prometheus Systems Group, appointment schedules, and requested communications.

Standard carrier message and data rates may apply.

Supported Carriers

Our SMS messaging services are designed to work with major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, and supported regional carriers.

Carrier compatibility may vary.

Age Restriction

You must be at least 18 years old to participate in our SMS messaging program.

Privacy Policy

For information about how we collect, use, and protect personal information, please review our Privacy Policy:

https://www.app.prometheussystemsgroup.com/privacy

We follow applicable communication laws and regulations, including the Telephone Consumer Protection Act (TCPA), and relevant industry messaging guidelines.


2. General Terms

This website (the "Site") is owned and operated by Prometheus Systems Group ("Company," "we," "us," or "our").

By accessing or using this website, you agree to these Terms & Conditions and our Privacy Policy.

Prometheus Systems Group provides business marketing, online visibility, website management, customer communication, and automation tools.

Our services are designed to help organizations improve their digital presence, manage inquiries, and streamline business communications.

You agree to use our website and services only for lawful purposes and in accordance with these Terms & Conditions.

We reserve the right to update, modify, or discontinue website features when necessary.

Continued use of the website following changes to these Terms constitutes acceptance of the updated Terms, to the extent permitted by applicable law.


3. Acceptable Use

Users agree not to:

Use the website for unlawful, fraudulent, or misleading activities

Attempt to gain unauthorized access to our systems or accounts

Interfere with website functionality or security

Submit false or misleading information

Distribute malicious software or harmful code

Use automated tools to disrupt website operations

Violate the privacy or intellectual property rights of others

Misuse communication or automation features

Prometheus Systems Group reserves the right to restrict access when necessary to protect users, systems, and website functionality.


4. Intellectual Property Rights

Our Content

All website content, including text, graphics, logos, designs, software, and other materials, is owned by or licensed to Prometheus Systems Group unless otherwise indicated.

These materials are protected by applicable intellectual property laws.

Users may access and view website content for lawful informational purposes.

Without prior written authorization, users may not:

Copy or reproduce protected website materials

Modify or redistribute website content

Create unauthorized derivative works

Use our branding or trademarks without permission

Republish website materials on external platforms

Interfere with proprietary software or website functionality

Content Submitted by Users

By submitting information, feedback, images, or other materials through our website, you represent that you have the necessary rights or permissions to provide such content.

You grant Prometheus Systems Group a non-exclusive license to use, store, process, and display submitted materials solely as reasonably necessary to provide requested services, respond to inquiries, maintain website functionality, and improve user experience.

You retain ownership of your original content.

We will handle personal information in accordance with our Privacy Policy.


5. Website and Service Availability

Prometheus Systems Group makes reasonable efforts to maintain the availability and functionality of its website and related services.

However, uninterrupted access cannot be guaranteed.

Website functionality may occasionally be affected by:

Scheduled maintenance

Software updates

Technical issues

Network interruptions

Third-party service availability

Security-related maintenance

We may modify, suspend, or discontinue website features when reasonably necessary.


6. Disclaimers

Information and services provided through this website are intended for general informational and operational purposes.

We strive to maintain accurate and current information but do not guarantee that all website content will always be complete, accurate.

To the extent permitted by applicable law, the website and its features are provided on an "as available" basis.

Prometheus Systems Group does not guarantee specific outcomes from the use of its marketing, website, or automation tools.

Nothing in these Terms excludes rights or protections that cannot legally be waived.

Third-Party Services

Our website and tools may integrate with external platforms and technology providers.

These may include:

Website hosting platforms

Search engines

Communication platforms

Scheduling tools

Analytics services

Customer relationship management systems

External platforms operate under their own terms and privacy policies.

Prometheus Systems Group is not responsible for independently operated third-party websites or services.


7. Registration & Account Security

Certain website features may require users to register or create an account.

When registering, you agree to provide accurate, current, and complete information.

You are responsible for:

Maintaining the confidentiality of your login credentials

Using secure passwords

Protecting access to your account

Notifying us of suspected unauthorized activity

Using account features in accordance with applicable laws

If you suspect unauthorized access to your account, contact us promptly at:

[email protected]

We may temporarily restrict account access when reasonably necessary to investigate security concerns.


8. Privacy & Data Protection

Prometheus Systems Group respects user privacy and takes reasonable measures to protect personal information.

Information collected through our website is handled in accordance with our Privacy Policy.

We may collect and process information necessary to:

Respond to inquiries

Manage appointments

Provide requested services

Maintain communication preferences

Operate website and automation features

Improve system performance

Protect website security

We do not share SMS opt-in information or consent records with third parties or affiliates for their independent marketing or promotional purposes.


9. Communication Consent

By submitting a contact form, scheduling an appointment, or contacting Prometheus Systems Group, you authorize us to respond to your inquiry using the contact information you provide.

Submitting a general inquiry does not automatically constitute consent to receive recurring SMS communications.

SMS communications requiring consent will be sent only when the appropriate authorization has been obtained.

Users may update their communication preferences or withdraw consent at any time.

To stop SMS notifications, reply STOP.

For assistance, reply HELP or contact [email protected].


10. Limitation of Liability

To the extent permitted by applicable law, Prometheus Systems Group is not responsible for interruptions, delays, or technical issues arising from circumstances outside its reasonable control.

These circumstances may include:

Internet or network interruptions

Third-party platform outages

Device compatibility issues

Unauthorized activity outside our reasonable control

User errors or inaccurate information submitted through the website

Nothing in these Terms limits liability where such limitations are prohibited by applicable law.


11. Termination or Suspension of Access

Prometheus Systems Group reserves the right to suspend or restrict access to website features when users:

Violate these Terms & Conditions

Engage in unlawful activity

Attempt unauthorized system access

Interfere with website security

Misuse communication tools

Engage in conduct that threatens the integrity of our systems

We may take reasonable measures to protect our website, users, and information systems.


12. Governing Law

These Terms & Conditions are governed by applicable laws of the United States and the relevant state laws governing Prometheus Systems Group's operations.

Any disputes arising from use of this website will be addressed in accordance with applicable law and any legally enforceable dispute resolution requirements.


13. Changes to These Terms & Conditions

Prometheus Systems Group may update these Terms & Conditions periodically to reflect changes in website functionality, operational practices, or applicable laws.

The latest version will be made available on our website.

The effective date at the beginning of this document identifies the applicable version.

When appropriate or legally required, users will be notified of significant changes.


14. Contact Information

If you have questions about these Terms & Conditions or need assistance with our website or services, please contact:

Prometheus Systems Group

Phone: (772) 362-3846

Email: [email protected]

Website: www.app.prometheussystemsgroup.com